Raised floor, along with the evolution of workload and rapid growth of business, data center experts take various roles and grasp various skills, and become a key element of IT devices. The emergence of cloud computing may cast a shadow on the future of the data center, but the cloud is not a worthless proposition.
Although this trend may cause some data centers to reduce in size, the workload that is retained inside the enterprise is often the most critical part of the operation of the business.
At the same time, enterprises are required to perform faster performance with fewer people. Therefore, tomorrow's general IT professionals must get rid of traditional and isolated roles, and have higher flexibility and interdisciplinary expertise to become an expert in data center.
The role of a data center expert
The development of technology is producing professional roles that are completely different from before, such as cloud technology engineers, IT architects and so on. But data center experts constitute the backbone of daily operations and play a number of core roles in the IT organization.
Monitoring: Data Center experts implement, support and use various monitoring and management tools on application programs, resource pools or physical devices; pay attention to important alerts and respond to events. They can use monitoring insight to recommend trend based operation process improvement, for example, allocate more storage to the workload that is close to its current storage limit.
Integration: Data Center experts should ensure that systems, services, and applications work correctly in deployment or integration. This requires an in-depth understanding of the interdependence between the system configuration in the data center and the system and application components. Experts often install and maintain systems, perform cabling and deploy other infrastructure, and often recommend component level improvements that can save cost and improve performance.
Troubleshooting: Data Center experts access logs and monitoring data to provide first level and two level support, and use root cause analysis technology to troubleshoot. The experts followed the established failure management procedures to ensure that the IT Department responded adequately and communicated with the downtime problem, followed by follow-up to ensure that the problem was properly solved. Experts can also recommend and implement positive measures to mitigate or prevent the occurrence of repeated problems.
Synergy: Data Center experts collaborate closely with users and other IT members, which requires clear written and oral communication, and often guides articles, guides and other contents for IT employees and users. The development of agile software development paradigms, such as DevOps, also emphasizes the need for collaboration, building operational support for continuous software development and release cycles.
Work requirements in the expert field of data center
Educational requirements depend on specific organizations, such as the size of the data center, the number of employees, and other issues. Generally speaking, data center experts should expect to have an associate degree of technology subject, though some larger organizations may be more willing to get a bachelor's degree.
Generic industry certification such as computing technology industry association's A + and Server + providers can help potential candidates, but these certification is usually not a job requirement. Usually, there is no need for supplier centered certification, such as CISCO certified data center expert, because supplier certification is usually focused on specific platforms, and there may be limitations associated with specific businesses.
Although data center experts do not need engineering level management skills, they should have intermediate Windows and Linux knowledge, and have the ability to deploy, configure, optimize, manage, monitor and troubleshoot these operating systems. Knowledge about virtualization tools, such as Hyper-V in Windows or knowledge of kernel based Linux virtual machines, is also helpful.
Data center experts should also be proficient in a variety of tools. Scripting tools such as PowerShell 6 are usually the lowest entry points, and experts should show more abilities in other platform directions, such as asset management, help desktop, application and system monitoring, facility management and document generation tools.
Finally, a successful data center expert can't ignore part of the physical aspect of the work. Timelines are usually volatile, and data center experts regularly shift to provide call availability for emergency maintenance and operation calls. The responsibility also includes a certain degree of manual labor, such as the movement, migration and repair of the heavy equipment during the installation process.
Jump out of the limit of thinking
Apart from roles and skills, the most important and most easily ignored feature of any data center expert is to help IT adapt to changing business needs. The simple adoption of a general list of best practices, the implementation of a stereotyped architecture or the brand of a fixed selection of suppliers will not achieve innovation. Data center experts who can improve business needs to more important than work safety, brand loyalty and personal technology preferences will finally succeed in the IT industry.
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