Website design, with the rapid development of the network, now many enterprises have been transferred from the line to the line, so this time will not build one of their own enterprise website, can show what the enterprise want on the website, so that users better understand the enterprise. The website design is just the beginning of the Internet application. A lot of work to gain real benefits is in the following aspects: website promotion, network marketing and training of network application knowledge for customers. Therefore, after the completion of the website design, there is also a need for a perfect after-sale service system. Today, we will explain systematically what aspects of after-sales service of professional website design services include.
First, domain name maintenance
The domain name in the professional website design service is rarely a problem, but it does not exclude the possibility of the problem, so it is necessary to say that the domain name maintenance is necessary. The domain name maintenance mainly refers to the timely provision of standby solutions when the domain name is registered, so that the site can be accessed temporarily, and the after-sale service should be solved as soon as possible. Domain name failure, restore the normal use and access of the domain name.
Two. Space maintenance
The space maintenance of the professional website design service is the focal point of the website after sale service. At present, no Internet Co provides space services without any problems in one year. It is recognized that the network has a certain instability. Besides the hacker attacks, such as the network circuit fault of the telecommunication machine room and the soft computer system. Part failure, computer hardware and so on, there are also some policy reasons, such as before 2009, the site is not put on record is completely voluntary, do not affect any use. But in the second half of 2009, the national Internet Information Management Center (CNNIC) suddenly hit unrecorded websites, and the domestic sites were closed everywhere. First, small business websites were not said, and large websites were forced to shut down.
And, from the end of 2009 to the present, the national record policy is constantly changing, at first it must be submitted, and then it must be developed to the express company's business license or the person in charge, and then to the telephone review. If the record information is not true or even the telephone can't be dialed, I am sorry for the record. The website is closed, and documents are issued in some areas. Many uncontrollable factors, making the website less likely 365 days a day normal, then the site is closed, there is no way to let the site "escape"? The answer is. The solution is as follows:
If your website is.COM/.NET/ORG and other domain names, you can buy foreign website space, put the website data on the foreign website space, the website can be visited normally; then there is a timely solution to the problem of domain name filing (site space filing); find the reasons for the cancellation of the record, the first time solution. By the way.
Method two, if you are not the domain name is.CN domain name, may not be able to use method 1 to solve, and sometimes the CN domain name is canceled, the domain name may not continue to use (some can also be normally parsed). This can only buy new domain names, buy new foreign website space, and then solve it according to method 1.
Three. The maintenance of the website system
In the after-sale service of professional website design service, the maintenance of the website system is mainly how to restore to the normal state when the website is misoperated (such as mistaken delete); and some places may be modified locally with the development of the enterprise. The different website construction companies have different service standards, most of the situation Under the circumstances, our company serves the customers free of charge.
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